Frequently Asked Questions
Are you a green company?
We are proud of our green product program. We use the most environmentally products available on the market today. We train all employees using three training manuals:
- Standard Operating and Procedure Guide
- Sustainable Cleaning Products and Materials
- Low Environmental Impact Cleaning Policy
These Manuals are available to all of our employees both during training and after on the job.
Are you bonded and insured?
Absolutely! We can assure all of our customers have coverage under our customized insurance policies.
Do you give free estimates?
Yes! Be sure to visit our “Request a Quote” page or contact the main office.
Do you have a Safety Program?
West Coast Maids constantly trains all employees with our safety program. In addition to Safety Bingo, we train employees in handling blood-borne pathogens. Team leaders routinely inspect the sites we work at to ensure no building or tenant will experience a safety issue due to our error. Supervisors attend quarterly training meetings, taught experts in fields such as safety, labor law, unemployment insurance, etc.
What size buildings do you usually clean?
We clean houses and offices of all sizes. No job is too big or too small for West Coast Maids.
What areas do you service?
West Coast Maids services the entire Lower Mainland and Greater Vancouver Regional District. We cover all teh areas between the Vancouver Airport all the way out to Chilliwack. And now we also service Barrie Ontario area including Simcoe County, Wasaga Beach, Collingwood and Orillia. You can see our service areas in more detail here.